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    Visitor Info

    Having family and friends visit while you are in the hospital can be an important part of your recovery process, so we try to be as accommodating as possible. However, rest is also very important to people who are recovering from illness or surgery, so we ask that you and your visitors observe the guidelines we have established. To promote healing, safety, and limit infection, some units may limit the number of visitors you can receive at one time. Our visitation policy is in compliance with the state of Oklahoma's No Patient Left Alone Act.

     
     

    Supporting Your Loved One

    We believe support from family and friends is a critical component of recovery. Whether your loved one can respond to you or not, you can help keep their spirits up by simply being there. We encourage visits as often as possible and invite you to bring family pictures, letters, and cherished personal items to surround your loved one with positivity. 

    Information such as visitation policies, parking, and cafeteria hours is included below for your convenience.  If you have any questions after reviewing this page, please give us a call!

     
     
    granddaughter hugging grandma in hospital bed

    Visiting Hours

    Inpatient Units

    Inpatient units, including Medical, Surgical, Rehab, Women’s/Surgical, Pediatrics and Step Down Unit, observe the following visitation hours:

    • Open 24/7
    • Visitors are limited to two (2) at a time per patient.
    • One overnight adult visitor is allowed in a patient room.
    • No overnight visitors of the opposite sex in semi-private rooms, if both beds are occupied.
    • Children under 13 are restricted from overnight stays.
    • Pediatric patients must be accompanied by an adult (parent, guardian or adult designee), who will be responsible for them at all times.
    • “Quiet hours” begin at 9:00 p.m. Visitors are encouraged to leave to promote patient rest and healing.
    • To respect patient privacy, visitors may be asked to leave the room while the patient is receiving care or treatment.

    Intensive Care Unit (ICU)

    • Open 24/7 with the exception: Closed 7:00 – 8:00 a.m. and p.m. during shift change.
    • Visitors limited to two (2) at a time per patient.
    • To respect patient privacy, visitors may be asked to leave the room while the patient is receiving care or treatment.

    Birthing Center

    • Open 24/7
    • Visitors limited to four (4) per patient.
    • Fathers/significant other of the newborn can visit 24/7.
     
     
    Cafeteria worked serving a meal

    Cafeteria

    Southwestern Medical Center’s cafeteria is located on the first floor and is open to visitors for breakfast and lunch. Our cafeteria features daily specials, a variety of hot and cold food and complementary coffee and tea. Cash, check and credit cards are accepted.

    Hours of Operation

    • Mon. – Fri. 7:00 a.m. – 1:30 p.m.
    • Breakfast: 7:00 – 9:00 a.m.
    • Lunch: 11:00 a.m. – 1:30 p.m.

    Vending machines offering food and drink items are available 24/7 in the following locations:

    • Cafeteria foyer
    • Emergency department
     
     
    Flowers

    Gift Shop

    The Gift Shop at Southwestern Medical Center is located on the first floor, off the main lobby. It is owned and operated by the Southwestern Medical Center Volunteer Auxiliary as a nonprofit service to patients and visitors. The Gift Shop carries a variety of gifts, toiletries, cards, flowers, candy and snacks. Proceeds are used to provide funds for special projects for our patients and the community. Cash, check and credit cards are accepted.

    The Gift Shop is open Monday - Friday, 10:00 a.m. - 1:00 p.m.

     
     

    Other Amenities